Front Office Receptionist

A day like...

It’s Sunday morning and you hop on your bike, feeling refreshed. Together with two colleagues, you take over the night shift and are briefed on today’s highlights. You return from your break and only have three hours left, the day flies by! Throughout the day, a few guests already check in, and you give tourists tips about all kinds of sights in the city, each time managing to upsell a bike! You catch up on some administrative work, and then it’s already time for the briefing for the afternoon shift. At 3:00 PM you’re done and enjoy your Sunday afternoon!

You...

• Are super guest-oriented and stress-resistant;

• You are communicatively strong;

• Speak the English language;

• Are someone with a keen eye and great sense of responsibility;

• Are a team player, who communicates well with multiple parties.

Your responsibilities...

• You are the person of contact for guests and welcome everyone with a broad smile;

• You provide security within the hotel;

• You oversee the lobby, making sure it looks tip-top and makes every guest feel welcome;

• You connect phone calls, respond to guest requests via email and take last-minute reservations from walk-ins;

• You make sure guests have an awesome stay, keeping them coming back for sure.

You get...

• A place in a wonderful company with a 'forever young' character, ample opportunities for personal development and a lot of social involvement;

• A salary between €2,455,- and €2,600,- gross per month based on a 38-hour work week. This is excluding 8% vacation allowance;

• The possibility of a bonus based on profit distribution at the end of the year.

• A travel allowance based on your commuting distance, starting from 10 kilometers from Hotel Casa;

• The compensation of overtime in a time-for-time arrangement;

• Various opportunities to attend training and grow within CASA;

• Friends and family discount in the hotel and EAST.

• Fun parties and get-togethers;

• An Alleo budget for benefits that fit your needs!

Your team...

The Front Office team is committed and energetic and open to change. CASA is a learning company and believes it is important for everyone to develop to their fullest potential. Interns are supervised and trained to become independent receptionists and there are various training programs. Your supervisor is one of the Front Office supervisors.